Thanks for keeping us updated with the results of the troubleshooting steps you've taken. Let me know the results after trying the steps above. I'm always here to provide any additional assistance if you need anything else. That information should get you back in order. Signing in to QuickBooks account can also help ensure you can save the company name (refer to the red arrow on the screenshot). Under Contact Information or Legal Information, update the Company name.Once done, go back to the Company menu and update the company name. Go to Help at the top menu bar, then choose Update QuickBooks.Since the OK button when changing the company name is grayed out, I have additional troubleshooting to resolve it.įirst, let's update QuickBooks Desktop to the latest release. This will help download the changes, improvements, and fixes that were made to QuickBooks. Thanks a lot for trying the recommended steps above. I'm here to make sure you can update the company name in QuickBooks Desktop.